American Alarm and Communications

American Alarm and Communications is a New England–based security provider that has been serving both residential and commercial clients since 1971. The company offers a wide range of services designed to protect homes and businesses with tailored systems, professional monitoring, and responsive support.

For homeowners, American Alarm provides burglar alarm systems, fire alarms, carbon monoxide monitoring, environmental sensors, medical alert systems, and video surveillance. These solutions are designed to meet the needs of different households, whether that means offering peace of mind for frequent travelers, seniors who want emergency alert coverage, or families who want to keep an eye on children or pets. In addition, their residential services include backup communications so that security systems remain active even during power or internet outages.

On the commercial side, American Alarm delivers more complex security infrastructure to industries such as healthcare, education, retail, real estate, government, and finance. Businesses can take advantage of comprehensive fire and burglar alarm systems, environmental monitoring, IP-based video networks, access control solutions, and communication backups. These systems are specifically engineered to address the unique requirements of each sector, providing both safety compliance and operational security.

To help clients protect their investment in security systems, American Alarm offers service plans. For residential customers, this includes a lifetime warranty on installed equipment and a complimentary annual wellness inspection to ensure systems are functioning properly. For commercial clients, the company offers a Gold Service Plan, which features rapid on-site response within four hours, regular software updates, replacement of power supplies, and training for staff—services designed for businesses with high-demand security needs.

American Alarm also provides a suite of remote services and smart integrations. Customers can monitor live or recorded video remotely, manage access control systems, and control alarm settings from anywhere in the world. Their mobile application allows users to arm or disarm their systems, manage user permissions, control smart locks, integrate video feeds, and even handle home automation functions such as lighting, thermostats, and geofencing. Businesses and homeowners also have access to a secure online portal, MyAmericanAlarm.com, which centralizes account and system management.